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We're here to help international patients navigate their healthcare journey in India — reach us through any of the ways below. Every message is answered by a real counsellor.

Talk to a Counsellor
The fastest way to reach us is chat

Our counsellors are online and ready to help. The chat is free, confidential, and requires no form-filling to begin. Expect a response in 1–5 minutes during active hours.

Start a confidential chat
Counsellors available from 9 AM to 2 AM IST · Typical response time 1–5 minutes in active hours
After hours? Leave a message — we'll respond when counsellors come online.
Email us
Not comfortable with chat? No problem — drop us a mail and we'll reply at the earliest.

We respond within one business day.
When we're available
Our counsellors operate in shifts so that chat is covered across time zones.
Chat: 9 AM – 2 AM IST
Email: Monday – Saturday, business hours
Registered Office
Our Registered Office
Ginger Healthcare Private Limited
CIN: U93090DL2018PTC337505
108, Himalaya Palace
65 Vijay Block, Laxmi Nagar
East Delhi, Delhi – 110092
India
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This is our legal registered office in New Delhi. All our corporate matters — taxation, compliance, filings — are handled from here. Our counselling team operates remotely so that chat coverage spans time zones, and our hospital coordinators are mostly on-site assisting patients at partner hospitals across India.

Our People
Meet our team

The team that cares.

Dolma
Dolma
Ankita
Ankita
Dikshita
Dikshita
Yadrisha
Yadrisha
Riashree
Riashree
Natasha
Natasha
Mary
Mary
Emad
Emad
Mohsin
Mohsin
Saidur
Saidur
CA Krishna
CA Krishna
Dr. Arif
Dr. Arif
Abdul Alim
Abdul Alim
Language Support
Speak to us in your language

We understand medical decisions feel different in your own language. Here's how language support works across touchpoints.

Chat — any language
Live translation lets our counsellors chat with you fluently in almost any language. Minor translation nuances are possible, but meaning is always preserved.
Voice calls — English
Our counsellors speak English on all voice calls. If you'd prefer to talk in another language, chat is a better option — it supports live translation.
At the hospital
English & Arabic translators available in-hospital. Russian, French & Uzbek medical consultants on staff. Other languages can be arranged with advance notice.
Patient Voices
See what our patients say online
Verified reviews from international patients who chose Ginger Healthcare.
SHIRIN ABDUSHUKUROVNA
SHIRIN ABDUSHUKUROVNA
Good day! This team is truly wonderful, and I am so grateful for all their help and support. I would highly recommend them to everyone! I would especially like to mention the lovely Faizan Jalali, Dolma, and Natasha. They have helped us so much and always took the time to find answers to all our questions. They were incredibly helpful, kind, patient, and caring. Whenever we had a problem, they were always there to help, and everything was resolved within just a few minutes. Their kindness and professionalism made a difficult situation much easier for us. Thank you so much for everything you have done for us. We truly appreciate your support and care. And most importantly, I hope you will always stay healthy and happy and that you will never have to deal with health problems yourselves. Please always take good care of yourselves! We are very grateful to you all. Thank you from the bottom of our hearts! ❤️ All of my family grateful, mom happy and healthy!
Deepak Callychurn
Deepak Callychurn
Thanks to entire Ginger Healthcare team especially Ms Natasha for their assistance and valuable time . They are highly professional and had my treatment journey smoothly. Recommend everyone .
Sauda Issa Said
Sauda Issa Said
🇹🇿 Tanzania
I humbly appreciate the good care and services that my Apollo team was giving me, assisting me in everything I needed.. My Doctors, my coordinators Ms Natasha and Mr Mohsin and whole Ginger Healthcare team were very very kind and supportive. God bless you.
Read All Reviews →
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🧑‍⚕️
5,000+
Patients Helped
🌍
40+
Countries Served
🏥
45+
Partner Hospitals
🏛️
Registered
Indian Company
Not a medical emergency service. If you are experiencing a medical emergency, please contact your local emergency services immediately (in India, dial 112). Our counsellors coordinate elective healthcare and cannot assist with urgent medical situations.

Free Guidance & Assistance for International Patients

Coming abroad for treatment isn’t only a medical decision — it’s visas, flights, a hospital you’ve never seen and a city you don’t know. A dedicated Ginger counsellor handles all of it with you, and our service costs you nothing.

💬 Chat with your counsellor — free
A real person, not a bot · typical reply in 2 minutes
5.0 from 225+ patient reviews

What your counsellor arranges

  • Free medical opinion on your reports
  • Visa invitation letter & visa assistance
  • Airport pickup on arrival
  • Hospital appointments with the right specialist
  • Accommodation arranged near the hospital
  • Someone with you at the hospital
  • Support from arrival to departure
Our guidance and coordination is free to you. You pay the hospital directly, at the hospital’s own rates.
🔒 Our service is free🏥 JCI & NABH hospitals🩺 Specialist-reviewed🤝 No Obligation