๐Ÿ—บ๏ธ

Your Medical Journey, Step by Step

From your first enquiry to your full recovery โ€” here's exactly what happens, with no surprises along the way

โฑ๏ธ Typically 2โ€“4 weeks end to end
๐Ÿ†“ Our services are 100% free
๐Ÿค Dedicated coordinator throughout
Step 1 ยท Day 1
Share Your Medical Details
Share your complete medical history and medical complaints with a patient counselor. This will help you get a proper treatment plan. Upload your reports, scans, and doctor's notes โ€” the more details you share, the more accurate your quote will be.
1
๐Ÿ“
Free ยท No Obligation
Takes 5 minutes
๐Ÿฅ
Up to 3 Options
Within 24 working hours
2
Step 2 ยท Day 1โ€“3
Compare Treatment Plans
Our medical team reviews your case and sends you up to 3 personalised treatment plans from top specialists. Each plan includes doctor credentials, hospital details, itemised cost breakdown, and estimated stay duration. Compare and choose what's right for you.
Step 3 ยท Day 3โ€“14
Visa & Travel Assistance
Once you confirm, we handle everything: medical visa invitation letter, travel date planning, airport pickup arrangement, and accommodation booking near the hospital for you and your family. Your coordinator manages every detail.
3
โœˆ๏ธ
Complete Travel Support
Visa, flights, hotel
๐Ÿฅ
24/7 On-Ground Support
We're with you throughout
4
Step 4 ยท Treatment Day
Hospital Care & Support
You're greeted at the airport and driven to the hospital. A dedicated coordinator stays with you throughout โ€” from admission to discharge. Pre-procedure tests, surgery, round-the-clock support, translation, and daily updates to your family back home.
Step 5 ยท Post Treatment
Recover & Rest
After discharge, recover at a nearby hotel with regular follow-up visits to the hospital. Our team monitors your recovery and ensures you're on track before you travel home. Meal and dietary support arranged as needed.
5
๐Ÿฉน
Full Recovery Plan
Hotel + check-ups
๐Ÿ 
Lifelong Support
We're always a call away
6
Step 6 ยท Back Home
Ongoing Follow-Up
When you're cleared to travel, we arrange your return journey. You receive a complete discharge summary, medications, and a virtual follow-up schedule. Your doctor is always a video call away for ongoing health management and long-term recovery support.

โœ… Our Promise at Every Step

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Our Patient Support Service is absolutely free โ€” always
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Your data is 100% confidential and never shared without consent
๐Ÿค
One dedicated coordinator from start to finish
๐Ÿ“ž
24/7 support โ€” even months after you return home
Common Questions
How long does the entire process take?
โ–ผ
Typically 2โ€“4 weeks from first enquiry to arriving at the hospital. Emergency cases can be fast-tracked within 7โ€“10 days. The timeline depends mainly on visa processing (3โ€“10 days) and your preferred travel dates.
Is there really no cost for your services?
โ–ผ
Correct โ€” our Patient Support Service is absolutely free. We assist on behalf of our partner hospitals. We will never ask you for any money, nor will availing our service ever increase your cost. This is a 100% guarantee.
What if I don't like the hospital options?
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No problem at all. There's zero obligation at any point. If the first recommendations don't feel right, tell us your concerns and we'll find alternatives. You're always in control of the decision.
Can I bring my family along?
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Absolutely. We recommend at least one attendant. They can apply for a Medical Attendant Visa. We help with hotel bookings that accommodate families and can arrange sightseeing or downtime activities during your recovery period.
How do I share my medical reports?
โ–ผ
You can share reports via our website form, WhatsApp, or email. We accept scans, photos of reports, PDFs, and digital records. Our team will let you know if anything additional is needed for an accurate assessment.

What People Say About Our Services

Excellent
Ginger Healthcare
5.0 Based on 200 reviews
Djarmatna Kadessou
3 days ago
I came from Chad for my nose surgery, and choosing Ginger Health Care was one of the best decisions I made. From the very beginning until the completion of my treatment, the entire team managed everything exceptionally well and exceeded my expectations. Ginger Health Care recommended an excellent doctor for my nose treatment, and my surgery was a great success. I am now feeling very happy and satisfied with the results, and I am about to return to my country with wonderful memories of my experience in India. Before coming to India, I was worried about how everything would be managed, but the Ginger Health Care team took care of every detail, making the entire process smooth, comfortable, and stress-free. Their professionalism, prompt support, and genuine care gave me complete confidence throughout my medical journey. A very special thanks to Dolma Ma'am and Mohsin for their dedication, kindness, and outstanding coordination. I am also sincerely grateful to Dr. Suresh Singh Naruka for his exceptional care and successful treatment. My heartfelt thanks and best wishes go to the entire Ginger Health Care team for their excellent service and continuous support. I truly appreciate everything you have done for me. Thank you once again to the whole Ginger Health Care family for making my treatment journey safe, comfortable, and successful. I highly recommend Ginger Health Care to anyone seeking quality medical treatment in India.
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Fabian Madugu
6 days ago
I came from Tanzania to arrange my wife's surgery, and choosing Ginger Health Care was one of the best decisions I made. From the very beginning until the end of our treatment, the entire team managed everything exceptionally well and exceeded my expectations. The team was professional, responsive, and genuinely caring throughout the entire journey. Before coming to India, I was very worried about how everything would be managed, but the Ginger Health Care team took care of every detail, making the whole process smooth and stress-free. A special thanks to Dolma Ma'am, Mohsin, iske jahan and Faizan for their dedication, support, and outstanding coordination. Their hard work, kindness, and commitment made us feel comfortable and well cared for at every step. I am truly grateful and deeply thankful to the entire Ginger Health Care team for everything they have done for us. I am very happy that I chose your team, and I sincerely appreciate all your efforts. Thank you once again to the whole team for your excellent service and support.
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Marie Conde
2 weeks ago
I would like to sincerely thank the entire team for the exceptional support my mother received throughout her medical journey in India. From start to finish, everything was perfectly organized. The team was always available, compassionate, responsive, and attentive, which gave our family great peace of mind despite the distance. Their professionalism and genuine kindness truly made all the difference. Thank you so much for your dedication and unwavering support. I highly recommend this agency to anyone seeking medical assistance abroad :)
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Helena Garrigรณs Martรญn
a month ago
Very nice experience with Emad and Anushka , they guided me through the whole process and medical consultations! I recommend Ginger Healthcare with no doubt
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CHEN CHO
2 months ago
Mr. Emad Hussian has served us well. He kept us well informed of the appointment and always make sure that we are satisfied the with service provided by the Max hospital. We are very happy to get Mr. Emad as our guide and we look forward get him as our guide in future.
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Aman
2 months ago
I can honestly say that my experience seeking treatment abroad was nothing short of exceptional, and it really highlighted just how disappointing my experience with the NHS had been in comparison. After facing long delays, lack of clear communication, and a general feeling of being overlooked in the UK system, making the decision to travel overseas for care felt like a last resortโ€”but it turned out to be the best decision I could have made. From the moment we arrived, everything was handled with a level of professionalism and efficiency that immediately put me at ease. The hospital itself was spotless, modern, and incredibly well-organised. There was no sense of chaos or long waiting around; every appointment, test, and consultation was arranged promptly and ran exactly on time. It felt like the entire system was built around patient care and comfort, rather than patients having to fit into an overstretched system. The medical team were outstanding. Every doctor and nurse I interacted with took the time to listen carefully, explain things clearly, and make sure I fully understood my treatment plan. I never once felt rushed or dismissed. Instead, I felt genuinely cared for and respected, which made a huge difference during what was already a stressful time. One of the standout parts of the entire experience was the support we received from Natasha, our international client coordinator. From the very beginning, she went above and beyond to ensure everything ran smoothly. She organised appointments, helped with paperwork, arranged transport, and was always available whenever we had questions or concerns. Her communication was excellent, and she made what could have been a very overwhelming experience feel simple and manageable. Natasha didnโ€™t just do her jobโ€”she genuinely cared. She checked in on us regularly, made sure we were comfortable, and provided reassurance every step of the way. Having someone like her there made a huge difference, especially being in a foreign country where things can easily feel unfamiliar or stressful. Overall, the level of care, attention, and efficiency we experienced abroad was on a completely different level. Itโ€™s frustrating to say, but the contrast with the NHS was stark. Where we had previously faced delays and uncertainty, we instead found clarity, speed, and genuine compassion. I would highly recommend this hospital to anyone considering treatment abroad. The quality of care, combined with the incredible support from staff like Natasha, made what could have been a difficult experience into a very positive one. Iโ€™m truly grateful for the care I received and wouldnโ€™t hesitate to make the same decision again if needed.
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