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We're here to help international patients navigate their healthcare journey in India — reach us through any of the ways below. Every message is answered by a real counsellor.

Talk to a Counsellor

The fastest way to reach us is chat

Our counsellors are online and ready to help. The chat is free, confidential, and requires no form-filling to begin. Expect a response in 1–5 minutes during active hours.

Start a confidential chat

Counsellors available from 9 AM to 2 AM IST · Typical response time 1–5 minutes in active hours

After hours? Leave a message — we'll respond when counsellors come online.

Email us

Not comfortable with chat? No problem — drop us a mail and we'll reply at the earliest.
contact@ginger.healthcare
We respond within one business day.

When we're available

Our counsellors operate in shifts so that chat is covered across time zones.
Chat: 9 AM – 2 AM IST
Email: Monday – Saturday, business hours

Registered Office

Our Registered Office

Ginger Healthcare Private Limited

CIN: U93090DL2018PTC337505

108, Himalaya Palace
65 Vijay Block, Laxmi Nagar
East Delhi, Delhi – 110092
India

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This is our legal registered office in New Delhi. All our corporate matters — taxation, compliance, filings — are handled from here. Our counselling team operates remotely so that chat coverage spans time zones, and our hospital coordinators are mostly on-site assisting patients at partner hospitals across India.

Language Support

Speak to us in your language

We understand medical decisions feel different in your own language. Here's how language support works across touchpoints.

Chat — any language

Live translation lets our counsellors chat with you fluently in almost any language. Minor translation nuances are possible, but meaning is always preserved.

Voice calls — English

Our counsellors speak English on all voice calls. If you'd prefer to talk in another language, chat is a better option — it supports live translation.

At the hospital

English & Arabic translators available in-hospital. Russian, French & Uzbek medical consultants on staff. Other languages can be arranged with advance notice.

Patient Voices

See what our patients say online

Verified reviews from international patients who chose Ginger Healthcare.

Sauda Issa Said

🇹🇿 Tanzania

I humbly appreciate the good care and services that my Apollo team was giving me, assisting me in everything I needed.. My Doctors, my coordinators Ms Natasha and Mr Mohsin and whole Ginger Healthcare team were very very kind and supportive. God bless you.

Mironela Nebel

🇩🇪 Germany

We came from Germany for treatment at BLK-Max Hospital, and our experience has been excellent from start to finish. A special thanks to Emad Hussain for his outstanding support, coordination, and care throughout our entire journey. He was always available, professional, and made everything smooth and stress-free. We would also like to thank Anushka for her kind support and excellent assistance. We truly appreciate everything the team has done for us. We highly recommend their services to anyone planning to come to India for medical treatment. They are trustworthy, reliable, and genuinely care about their patients. Thank you so much for everything!

Dr Kandore Makongoro Musika

🇹🇿 Tanzania

We were best guided by lady Natasha and Ginger Healthcare team well attended by all doctors we went to them. We thank you all and Apollo New Dell hospital in general 🙏 Patient dr Musika and his family.

Read All Reviews →

Not a medical emergency service. If you are experiencing a medical emergency, please contact your local emergency services immediately (in India, dial 112). Our counsellors coordinate elective healthcare and cannot assist with urgent medical situations.

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