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We're here to help international patients navigate their healthcare journey in India — reach us through any of the ways below. Every message is answered by a real counsellor.

Talk to a Counsellor
The fastest way to reach us is chat

Our counsellors are online and ready to help. The chat is free, confidential, and requires no form-filling to begin. Expect a response in 1–5 minutes during active hours.

Start a confidential chat
Counsellors available from 9 AM to 2 AM IST · Typical response time 1–5 minutes in active hours
After hours? Leave a message — we'll respond when counsellors come online.
Email us
Not comfortable with chat? No problem — drop us a mail and we'll reply at the earliest.

We respond within one business day.
When we're available
Our counsellors operate in shifts so that chat is covered across time zones.
Chat: 9 AM – 2 AM IST
Email: Monday – Saturday, business hours
Registered Office
Our Registered Office
Ginger Healthcare Private Limited
CIN: U93090DL2018PTC337505
108, Himalaya Palace
65 Vijay Block, Laxmi Nagar
East Delhi, Delhi – 110092
India

This is our legal registered office in New Delhi. All our corporate matters — taxation, compliance, filings — are handled from here. Our counselling team operates remotely so that chat coverage spans time zones, and our hospital coordinators are mostly on-site assisting patients at partner hospitals across India.

Our People
Meet our team

The team that cares.

Dolma
Dolma
Ankita
Ankita
Dikshita
Dikshita
Yadrisha
Yadrisha
Riashree
Riashree
Natasha
Natasha
Mary
Mary
Emad
Emad
Mohsin
Mohsin
Saidur
Saidur
CA Krishna
CA Krishna
Dr. Arif
Dr. Arif
Abdul Alim
Abdul Alim
Language Support
Speak to us in your language

We understand medical decisions feel different in your own language. Here's how language support works across touchpoints.

Chat — any language
Live translation lets our counsellors chat with you fluently in almost any language. Minor translation nuances are possible, but meaning is always preserved.
Voice calls — English
Our counsellors speak English on all voice calls. If you'd prefer to talk in another language, chat is a better option — it supports live translation.
At the hospital
English & Arabic translators available in-hospital. Russian, French & Uzbek medical consultants on staff. Other languages can be arranged with advance notice.
Patient Voices
See what our patients say online
Verified reviews from international patients who chose Ginger Healthcare.
Mbiavanga Filipe
Mbiavanga Filipe
🇦🇴 Angola
I’m completely delighted with your services and the way you took me under your responsibility. Your prompt support during all appointments and additional explanations I needed. According with what I’ve seen during my stay, I took the initiative to recommend your agency to my friends and colleagues for special treatment in India. I loved gurugram. I made friends around. People at residence are wonderful, There is something I would like to emphasise: Mr Faisan. Polite. Pacient. Helpful. Honest. He is a real brother to me. You’re unforgettable. I will be back next January for my follow up. Many thanks to all team.
Amanda Tracy Davidson
Amanda Tracy Davidson
🇬🇧 United Kingdom
I came from the UK for total right hip replacement as the private cost at home was prohibitively expensive for me and my pain was too intense to wait a year or more for free heathcare. I found GInger Healthcare online, explained my issues and sent the XRay I had had done together with the accompanying report. Anushka at Ginger gave me two or three options and I chose Dr Oberoi at Artemis Hospital in Gurgaon. Anushka arranged everything for me, the invitation letter and my medical visa were all done quickly and easily. I then booked my flight and was met by Mohsin who accompanied me to my hotel. Although they did offer various suggestions of hotel I took my own option. Mohsin came with me to all appointments and even visited me every day during my 6 days in hospital. I had come alone so it was nice to see a friendly face. I was to stay in India for 6 weeks post surgery (my choice) as I wanted to ensure I was well on the healing path before going home. Mohsin organised for my physio as well and was very adept at taking me from place to place within the hospital for various tests, paying for them, collecting prescription drugs from the pharmacy etc. I would have had no idea how to negotiate the hospital system without him. Whilst I was in India my 2 month earlier broken wrist decided to turn into carpel tunnel syndrome. I asked Mohsin to get a quote for me which he did, and we went to a different hospital for that. He was with me the day of the surgery and even waited til gone 8.30 pm to stay with me as I had been put on major drugs for pain and he didnt want to leave until I had woken up. They kept me in overnight. ALSO I had had problems with my right shoulder and Mohsin organised an MRI for it (requested by my osteopath at hime). So, I am due to go back to the UK in two days time having had not one but two surgeries! So thank you Ginger Healthcare, Anushka for getting me over here with all the correct documentation and for Mohsin to be with me at every turn. I wouldn't hesitate to recommend them. Thank you. 😊
Shirin Nazarova
Shirin Nazarova
🇺🇿 Uzbekistan
Good day! This team is truly wonderful, and I am so grateful for all their help and support. I would highly recommend them to everyone! I would especially like to mention the lovely Faizan Jalali, Dolma, and Natasha. They have helped us so much and always took the time to find answers to all our questions. They were incredibly helpful, kind, patient, and caring. Whenever we had a problem, they were always there to help, and everything was resolved within just a few minutes. Their kindness and professionalism made a difficult situation much easier for us. Thank you so much for everything you have done for us. We truly appreciate your support and care. And most importantly, I hope you will always stay healthy and happy and that you will never have to deal with health problems yourselves. Please always take good care of yourselves! We are very grateful to you all. Thank you from the bottom of our hearts! ❤️ All of my family grateful, mom happy and healthy!
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🧑‍⚕️
5,000+
Patients Helped
🌍
80+
Countries Served
🏥
45+
Partner Hospitals
🏛️
Registered
Indian Company
Not a medical emergency service. If you are experiencing a medical emergency, please contact your local emergency services immediately (in India, dial 112). Our counsellors coordinate elective healthcare and cannot assist with urgent medical situations.

Free Guidance & Assistance for International Patients

Coming abroad for treatment isn’t only a medical decision — it’s visas, flights, a hospital you’ve never seen and a city you don’t know. A dedicated Ginger counsellor handles all of it with you, and our service costs you nothing.

💬 Chat with your counsellor — free
A real person, not a bot · typical reply in 2 minutes
5.0 from 225+ patient reviews

What your counsellor arranges

  • Free medical opinion on your reports
  • Visa invitation letter & visa assistance
  • Airport pickup on arrival
  • Hospital appointments with the right specialist
  • Accommodation arranged near the hospital
  • Someone with you at the hospital
  • Support from arrival to departure
Our guidance and coordination is free to you. You pay the hospital directly, at the hospital’s own rates.
🔒 Our service is free🏥 JCI & NABH hospitals🩺 Specialist-reviewed🤝 No Obligation