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We're here to help international patients navigate their healthcare journey in India — reach us through any of the ways below. Every message is answered by a real counsellor.

Talk to a Counsellor
The fastest way to reach us is chat

Our counsellors are online and ready to help. The chat is free, confidential, and requires no form-filling to begin. Expect a response in 1–5 minutes during active hours.

Start a confidential chat
Counsellors available from 9 AM to 2 AM IST · Typical response time 1–5 minutes in active hours
After hours? Leave a message — we'll respond when counsellors come online.
Email us
Not comfortable with chat? No problem — drop us a mail and we'll reply at the earliest.

We respond within one business day.
When we're available
Our counsellors operate in shifts so that chat is covered across time zones.
Chat: 9 AM – 2 AM IST
Email: Monday – Saturday, business hours
Registered Office
Our Registered Office
Ginger Healthcare Private Limited
CIN: U93090DL2018PTC337505
108, Himalaya Palace
65 Vijay Block, Laxmi Nagar
East Delhi, Delhi – 110092
India

This is our legal registered office in New Delhi. All our corporate matters — taxation, compliance, filings — are handled from here. Our counselling team operates remotely so that chat coverage spans time zones, and our hospital coordinators are mostly on-site assisting patients at partner hospitals across India.

Our People
Meet our team

The team that cares.

Dolma
Dolma
Ankita
Ankita
Anushka
Anushka
Dikshita
Dikshita
Yadrisha
Yadrisha
Riashree
Riashree
Natasha
Natasha
Mary
Mary
Emad
Emad
Mohsin
Mohsin
Saidur
Saidur
CA Krishna
CA Krishna
Dr. Arif
Dr. Arif
Abdul Alim
Abdul Alim
Language Support
Speak to us in your language

We understand medical decisions feel different in your own language. Here's how language support works across touchpoints.

Chat — any language
Live translation lets our counsellors chat with you fluently in almost any language. Minor translation nuances are possible, but meaning is always preserved.
Voice calls — English
Our counsellors speak English on all voice calls. If you'd prefer to talk in another language, chat is a better option — it supports live translation.
At the hospital
English & Arabic translators available in-hospital. Russian, French & Uzbek medical consultants on staff. Other languages can be arranged with advance notice.
Patient Voices
See what our patients say online
Verified reviews from international patients who chose Ginger Healthcare.
Djarmatna Kadessou
Djarmatna Kadessou
I came from Chad for my nose surgery, and choosing Ginger Health Care was one of the best decisions I made. From the very beginning until the completion of my treatment, the entire team managed everything exceptionally well and exceeded my expectations. Ginger Health Care recommended an excellent doctor for my nose treatment, and my surgery was a great success. I am now feeling very happy and satisfied with the results, and I am about to return to my country with wonderful memories of my experience in India. Before coming to India, I was worried about how everything would be managed, but the Ginger Health Care team took care of every detail, making the entire process smooth, comfortable, and stress-free. Their professionalism, prompt support, and genuine care gave me complete confidence throughout my medical journey. A very special thanks to Dolma Ma'am and Mohsin for their dedication, kindness, and outstanding coordination. I am also sincerely grateful to Dr. Suresh Singh Naruka for his exceptional care and successful treatment. My heartfelt thanks and best wishes go to the entire Ginger Health Care team for their excellent service and continuous support. I truly appreciate everything you have done for me. Thank you once again to the whole Ginger Health Care family for making my treatment journey safe, comfortable, and successful. I highly recommend Ginger Health Care to anyone seeking quality medical treatment in India.
Fabian Madugu
Fabian Madugu
I came from Tanzania to arrange my wife's surgery, and choosing Ginger Health Care was one of the best decisions I made. From the very beginning until the end of our treatment, the entire team managed everything exceptionally well and exceeded my expectations. The team was professional, responsive, and genuinely caring throughout the entire journey. Before coming to India, I was very worried about how everything would be managed, but the Ginger Health Care team took care of every detail, making the whole process smooth and stress-free. A special thanks to Dolma Ma'am, Mohsin, iske jahan and Faizan for their dedication, support, and outstanding coordination. Their hard work, kindness, and commitment made us feel comfortable and well cared for at every step. I am truly grateful and deeply thankful to the entire Ginger Health Care team for everything they have done for us. I am very happy that I chose your team, and I sincerely appreciate all your efforts. Thank you once again to the whole team for your excellent service and support.
Marie Conde
Marie Conde
I would like to sincerely thank the entire team for the exceptional support my mother received throughout her medical journey in India. From start to finish, everything was perfectly organized. The team was always available, compassionate, responsive, and attentive, which gave our family great peace of mind despite the distance. Their professionalism and genuine kindness truly made all the difference. Thank you so much for your dedication and unwavering support. I highly recommend this agency to anyone seeking medical assistance abroad :)
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5,000+
Patients Helped
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50+
Partner Hospitals
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Registered
Indian Company
Not a medical emergency service. If you are experiencing a medical emergency, please contact your local emergency services immediately (in India, dial 112). Our counsellors coordinate elective healthcare and cannot assist with urgent medical situations.

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